Customer Support

For the quickest and clearest handling of a request, please email service@lhtrgv.com. Include the name used at checkout and your order number, if you have one. A short description of what you need will help us identify the right information and next steps.

Product Questions

If you have a question before ordering, include the product name or a link to its listing and tell us which specification you would like to confirm. For audio products, this may include connection type, power source, device compatibility, included cables or accessories, dimensions, or care instructions. Product features vary by model, so please identify the exact item.

Order or Delivery Questions

For an existing order, share the order number and the email address or name used at checkout. If the parcel appears damaged, an item is missing, or you received a different product, contact us with a clear description and photographs of the item and packaging where possible. Please keep the original packaging until the issue has been reviewed.

Contact Details

• Email: service@lhtrgv.com
• Telephone: 180 2765 8809
• Business operator: Guangzhou Lanshi Network Technology Co., Ltd.
• Legal representative: Li Zhi
• Address: Room E471, Part 909, Room 901, No. 189 Hongming Road, Yunpu Subdistrict, Huangpu District, Guangzhou, Guangdong, China

Last updated: September 24, 2026